Email Response Templates

Cut and paste ready-made responses to some common – and not so common – questions that clients ask. Simply click on the question and you will get a page of formated text to copy and paste into your email response. Don’t forget to fill in any blanks!

 

What offices do you have available and at what rates?
General Inquiry.

What is the cost per square foot?
The ‘Price Per Square Foot’ question.

I am looking for office space for my psychotherapy practice.
How to let a psychotherapist down without permanent damage to their Id.

Can you please send me more information on your Virtual Office plans?
This is for a Web Broker inquiry about VO plans.

What is the list price for your Plug-N-Play space?
For a Broker inquiry about the Atrium space – but can be easily modified for other centers.

How much do you charge for meeting room space?
For general meeting room inquiry, but can be adapted for web and reseller leads.

Mail Drop Request From A Potential Scammer
We get a lot of requests from people running scams who need an untraceble mail drop address – this response, which includes a request for two forms of ID, will stop them dead and save you wasting your time.

Deadbeat Letter
A letter template, to be cut and pasted on your location’s letterhead, to send via registered mail to client. Be sure to fill out ALL the variables (i.e. names, amounts, dates, etc.) Next step: Collection.

How to migrate interest from FT Office to Virtual Office
Or what to do when we’re full.

‘I need a meeting room for regular meetings’

‘I only need a mail address and mail forwarding’

Retaining The $99 VO Client

Email responses offering discount ideas to retain a VO Client when their $99 special rate expires.

Step #1 – Informing the member the special is expiring

Step #2 – Retention process & offering discounts

Step #3 – Bottom Line Discounts