Email Response Templates
Cut and paste ready-made responses to some common – and not so common – questions that clients ask. Simply click on the question and you will get a page of formated text to copy and paste into your email response. Don’t forget to fill in any blanks!
What offices do you have available and at what rates?
General Non-Specific Craigslist Inquiry.
What is the cost per square foot?
The ‘Price Per Square Foot’ question.
I am looking for office space for my psychotherapy practice.
How to let a psychotherapist down without permanent damage to their Id.
Can you please send me more information on your Virtual Office plans?
This is for a Web Broker inquiry about VO plans.
What is the list price for your Plug-N-Play space?
For a Broker inquiry about the Atrium space – but can be easily modified for other centers.
How much do you charge for conference room space?
For a CL inquiry, but can be adapted for web and broker leads.
Mail Drop Request From A Potential Scammer
We get a lot of requests from people running scams who need an untraceble mail drop address – this response, which includes a request for two forms of ID, will stop them dead and save you wasting your time.
A letter template, to be cut and pasted on your center’s letterhead, to send via registered mail to client. Be sure to fill out ALL the variables ie names, amounts, dates, etc… Next step: Collection. (See below for Collection Agency Form.)
How to migrate interest from Traditional Office to Virtual Office
Or what to do when we’re full.
‘I need a conference room for regular meetings’
‘I only need a mail address and mail forwarding’
Retaining The $99 VO Client
Email responses offering discount ideas to retain a VO Client when their $99 special rate expires.
Step #1 – Informing the client the special is expiring
Step #2 – Retention process & offering discounts
Step #3 – Bottom Line Discounts