Business Model

Pacific Workplaces () is a brand owned by PBC Management LLC, an operator of on-demand office spaces that manages a portfolio of Workplace-as-a-Service™ centers. Each center is a separate company, with separate ownership and capital structure. Individual centers contract with PBC Management LLC to bring marketing, financial, community curating, and other operating expertise to bear. often partners with landlords to develop and manage coworking spaces, conference centers, and other forms of on-demand office spaces, as a strategic amenity to serve their overall real estate development. also works with Economic Development Agencies to develop and manage incubation space that serves their community. When needed, helps assemble investors to take ownership of individual centers and enjoy the risks and rewards of the portion of our business tied to real estate cycles. Currently, PBC Management LLC provides comprehensive management services to all centers branded Pacific Workplaces, including serviced offices and executive suites, and to locally branded coworking operations.

Vision, Mission, & Core Values

The Workplace is going through dramatic changes and we are leading that revolution. We coined the Workplace-as-a-Service ™ terminology the year the company started in 2003. We believe the Workplace needs to be hosted, curated, ubiquitous, and seamless. In this context, our mission is to Make Work More Productive and be the Workplace-as-a-Service™ operator of choice by our members, landlords, and investors alike. Our core values can be summed up in six letters: We Care!

Demand

The need for flexible workspace and coworking is exploding and so is the demand for our services, thanks to mobile technology, user cost consciousness, growing corporate demand for outsourced touchdown space, and individual choices made by mobile workers and professionals who want to work close to home. Users get a significant productivity boost from the professional environment, social interactions, and serendipity they find in our centers. Members, and the companies that sponsor them, join our business communities because we make their work more productive.

We found that shielding day-to-day management of our centers from the real estate risk is the best way to maximizing success of the on-demand office and coworking operations we oversee, to everyone’s benefit. Thus, PBC Management LLC focuses all its attention on developing each center business community, while optimizing quality of service and occupancy, which in turn maximizes revenue and operating profit. Each operation is owned by a separate entity which enjoys the risks and rewards of the real estate and economic cycles.

We believe that our critical path to success with solopreneurs, startups, corporate users, and mobile workers, lies in our focus on curating local business communities, while leveraging regional operational economies of scale and our affiliation with the global CloudTouchdown™ network of over 500 partnering locations. We do this extremely well.

Laurent Dhollande, CEO

Laurent Dhollande,
Chief Executive Officeer

 

Laurent co-founded the Pacific Workplaces () group of companies in 2003. Since then, he has grown the business to 15 locations under the brand, deployed coworking places under local brands, and built a network of over 500 worldwide locations under the CloudVO brand. Prior to acquiring first location in Pleasant Hill, CA, in 2003 (at the time an executive suite branded Pacific Business Center), Laurent held various executive and management positions at Sun Microsystems, Litchfield Advisors, and Hewlett-Packard Company, with responsibilities in Corporate Real Estate, Corporate Development, Operations, Finance, and Marketing. Laurent is a current or former Board member at various companies and non-profit organizations. He holds an MBA from the Haas School at UC Berkeley.

Scott Chambers,
Chief Operating Officer

 

As co-founder of Pacific Workplaces (), and with over twenty years of experience in the industry, Scott’s ability to master the organization’s operational efficiencies as well as the deployment of rapid changing technology, has been instrumental in facilitating the explosive growth of . As the industry has experienced significant changes in the last few years with mobility, flexibility and the desire for more community-based environments, Scott has brought about evolving and modifying facility designs and staffing needs. Scott currently serves as President of the Global Workspace Association, the international trade association of the Workspace-as-a-Service™ industry, which includes serviced offices, coworking, hotels, and maker spaces, to name a few. Scott has a B.S. in Business Administration from The University of the Pacific.

Tracy WIlson

Tracy Wilson, 
Managing Partner, Sacramento & Corporate Development

Tracy has over 20 years of experience in the on-demand office space industry. Prior to joining the Pacific Workplaces () executive team in 2008, she was as an owner/manager of office business centers in California. She is a licensed Real Estate Broker in California and joined to expand the Sacramento/Central Valley and Reno portfolio and oversee Corporate Development activities. Tracy is the Managing Partner of four workplace locations in Sacramento and Reno. She serves as COO of our sister company CloudVO™. She also serves as chairperson for the FraudWatch Committee and on the Education Committee of the Global Workspace Association (GWA). Tracy is also involved in civic efforts, especially Rotary International where she serves her local organization in various Board positions since 2011. She has a B.A. in History from U.C. Santa Barbara.

Keith Warner, 
Managing Partner, Silicon Valley & Marketing
 

Keith has over 20 years experience as President and co-owner of American Executive Center, a multi-center operator located in Northern California. Keith joined Pacific Workplaces () to expand the Silicon Valley portfolio and enhance their Virtual Office program and marketing efforts. Keith was one of the first on-demand workplace operators in the South Bay to add Coworking to its service offerings and has continued to grow the Silicon Valley Coworking memberships into thriving communities.

He is currently on the Cupertino Chamber of Commerce Board of Directors, is the chairman of the Global Workspace Association (GWA) Marketing Committee, and has been a featured speaker at the Workspace Association New York conference.

He holds a B.S. in Finance from Santa Clara University.

Becky Simi,
Managing Partner, San Francisco Peninsula & Sales
 

Becky Simi is a Managing Partner and Director of Sales at Pacific Workplaces () with a leadership role in developing and implementing best sales practices. She designs and presents training seminars directly aligned with the organization’s mission and goals. This includes facilitating training sessions for our core management team, to individual coaching sessions. Simultaneously, she has been a key factor in directing our ecommerce capabilities, while directly overseeing our San Francisco Peninsula locations. Becky has over 15 years’ experience in customer service and sales in the Serviced Office industry. Since her employment with in 2003, Becky has effectively lead many organizational change efforts. She has a B.A. in Human Development from California State University East Bay.

Jeffrey M. Warner,
Managing Partner

 

Jeff has more than 20 years’ experience in the workspace industry. As co-owner of American Executive Center, a Northern California operator with multiple locations, Jeff drove marketing and technology. He joined Pacific Workplaces () in to develop a Southern California portfolio.

Jeff has twice been elected to the Global Workspace Association (GWA) Board of Directors during which time he was honored to be given the Board Leadership Award by his fellow board members in 2006. He has also been recognized by GWA with the Outstanding Leadership Achievement Award (2010) and as Volunteer of the Year (2013).

Jeff received and holds a B.S. in Business Administration, with a Marketing concentration, from San Diego State University.

Pacific Workplaces follows all GWA FraudWatch recommendations and guidelines.

GWA Fraud Watch