REGUS VERSUS PACIFIC WORKPLACES COMPARISON
Click on your location of interest for detailed Virtual Office & Meeting Room price comparisons, and for customer review benchmarks.
Summary of Price and Reviews Comparison
In Q2 2020, we conducted a thorough comparative price analysis of Virtual Office Plans between Regus and Pacific Workplaces’ (PAC) locations. We picked centers that were closest to each other, and in buildings of relatively similar standing. Although we like to think that Pacific Workplaces provides a more attractive workplace, with state-of-the art technological environment, superior presentation equipment, and better curated communities, most outside observers would probably think that at first glance they are substantially similar to Regus’ locations. Hence, this analysis of price differences, and of Google and Yelp reviews for each location, is relevant and meaningful. We share the data in all transparency, using the same methodology everywhere. Note: The meeting room pricing shown is from December 2018 as we are still working to update that data.
*We started this comparison page in December of 2018 and do our best to update to reflect the most recent prices for both Pac and Regus. On March 27, 2019, Regus' counsel sent a letter asking us to remove this page, suggesting that our price comparisons are not on an apple-to-apple basis. Whereas there are differences in our respective product offerings which we indicated as accurately as we could, we have added in green some additional differences brought up by Regus' outside counsel, but we refuse to bend to what we see as intimidation by Regus designed to have us take the page down, as we believe that this page is informative and genuine. We have also added in green Regus’ arguments with our comments, for the sake of full transparency.
Here is what we found:
- On average, Basic Mail Plans are 34% more expensive at Regus than at a comparable, nearby, Pacific Workplaces location. In one case the prices were the same. In the best case, Regus digital mailbox plans were more than twice as expensive as Mail Plans offered by Pacific Workplaces.
- Regus’ “Virtual Office” packages are, on average, 15% more expensive than the Pacific Workplaces “V-Office” Package, while the V-Office Plan of Pacific Workplaces is significantly more flexible than the Regus equivalent. For example, a standard V-Office plan at Pacific Workplaces gives members free access to 20 hours of Day Offices each month, or 20 credits that can be used in larger meeting rooms. The Regus closest package, on the other hand, provides access to only 2 days of Day Office access. This means that if you stay only 2 hours in a Regus Day Office, you have exhausted one full day of your two-day allowance, whereas at Pacific Workplaces you have consumed only 2 hours of Day Office use (or 2 credits), leaving you 18 credits to use in the same month!
*Regus informed us they offer a free lounge membership that includes unlimited access to lounges worldwide with their Virtual Plans. Pacific Workplaces also offers free access to the business lounge at the Virtual Plan member's home location, but no free access to business lounges at other locations. Access to other locations, including our CloudVO Global Network, comes at a premium but provides access to day offices and meeting rooms, not just to business lounges. We believe that Regus has a similar product that also comes at a premium. - Regus’ “Virtual Office Plus” packages, are on average, 22% more expensive than the Pacific Workplaces “V-Office Plus” Package, while the V-Office Plus plan of Pacific Workplaces includes more free services and is infinitely more flexible than the Regus equivalent. For example, a standard V-Office Plus plan at Pacific Workplaces gives free access to 50 hours of Day Offices each month, or 50 credits that can be used in larger meeting rooms, not just Day Offices. The Regus “Virtual Office Plus” package on the other hand, provides access to only 5 days of Day Office access per month. This means that even if you stay only two hours at a location, you have exhausted one full day of your five-day credit allowance. The similar “V-Office Plus” package at Pacific Workplaces allows you to consume only 2 credits in this example, leaving you with 48 credits to be used that month - in Day Offices or in any available meeting room - according to the credit system. The Pacific Workplaces V-Office Plus package also offers more services, such as free copies, scans, etc.
*Same comment as above as this applies to both our Virtual Office and Virtual Office Plus Plans. - We also compared meeting room prices between Regus and Pacific Workplaces using 8 to 10-person conference rooms, on average. In some instances, other sized meeting rooms were benchmarked if that was the only option. On average, meeting rooms at Regus are 57% more expensive in comparison to meeting rooms at Pacific Workplaces.
*Regus pointed out that they offer free community meeting rooms on the same day for up to 2 hours, although we are unclear which memberships this applies. Our intent was to benchmark price comparisons for one-off/hourly online meeting room bookings. Additionally, Regus has informed us they've adopted a dynamic pricing model in which meeting room prices change daily depending on the time and day of the requested reservation. When we performed this analysis, we were unaware of the dynamic pricing feature when we captured the Regus data. Presumably, this means that the Regus prices could be higher or lower as a function of occupancy and other factors. - Finally, realizing that price is not everything, and that customer service is a critical consideration in any office space and virtual office decision, we compared the customer review ratings published by Google and Yelp. We found that the average ratings from Google reviews was 4.4 on a scale of 5 for both Regus and Pacific Workplaces. However in the case of Yelp, the difference is more pronounced, with an average rating of 4.3 for Pacific Workplaces on a scale of 5, and a paltry 3.3 for Regus! See more customer rating comparisons between PAC and its competitors here.
In conclusion, Regus is no match for Pacific Workplaces on Virtual Office and Meeting Room prices, and Pacific Workplaces has achieved significantly better customer reviews on Yelp and Google. At the bottom of this page we will advance potential reasons for this.
Click on the tabs below to view location specific price comparisons.
Bakersfield | ||||
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Regus | Pacific Workplaces (PAC) | Regus Price Premium over Pacific Workplaces | ||
4900 California Ave. Tower B, 2nd Floor | 1430 Truxtun Avenue, 5th Floor | |||
Mail Plans | $55 | $49 | 12% | Regus 12% more expensive! |
Virtual Offices (mail + phone answering + 2 days of Day Office) |
$289 | $169 | 71% | Regus 71% more expensive and not as flexible as PAC (2 days vs 20 hours/credits)! |
Virtual Office Plus (mail + phone answering + 5 days of Day Office) |
$422 | $239 | 77% | Regus 77% more expensive and not nearly as feauture-rich and as flexible as PAC (5 days vs 50 hours/credits)! |
Preferential access to a global network | Yes (10% discount on 2,800 locations worldwide) |
Yes (10% discount on ~1,000 locations worldwide) |
Advantage Regus on number of locations but not on cost of access - PAC global network access passes less expensive and more flexible than their Regus equivalent | |
Google Reviews | 3.7 (44 reviews) | 4.8 (22 reviews) | 30% | Regus lagging PAC on Google review ratings by 30%! |
Yelp Reviews | 1.0 (3 reviews) | 5.0 (3 reviews) | 400% | Lack of reviews on both sides, but the reviews for Regus have a 1 star average. |
Security Deposit | 1 month | Waived if paid by credit card | 1 month! | PAC deposit waived if paid by Credit card or ACH |
Meeting Room – 8 seat |
$49/hour | $40/hour | 23% | Regus is 23% more expensive than PAC |
Cupertino | |||||
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Regus | Pacific Workplaces - Cupertino (PAC) | Regus Price Premium over Pacific Workplaces | |||
800 W El Camino Real, Suite 180, Mountain View | 19925 Stevens Creek Blvd, Suite 100 | ||||
Mail Plans | $144 | $79 | 82% | No Regus location in Cupertino. Benchmarks provided are for neighboring Regus locations. Regus 82% more expensive on average! | |
Virtual Offices (mail + phone answering + 2 days of Day Office) |
$278 | $249 | 12% | Regus 12% more expensive and not nearly as flexible as PAC (2 days vs 20 hours/credits)! | |
Virtual Office Plus (mail + phone answering + 5 days of Day Office) |
$444 | $349 | 27% | Regus more expensive at 27%, and not nearly as feature-rich and as flexible as PAC (5 days vs 50 hours/credits)! | |
Preferential access to a global network | Yes (10% discount on 2,800 locations worldwide) |
Yes (10% discount on nearly 1,000 locations worldwide) |
Advantage Regus on number of locations but not on cost of access - PAC global network access passes less expensive and more flexible than their Regus equivalent | ||
Google Reviews | 4.5 (17 reviews) | 4.5 (20 reviews) | Regus and PAC have same Google review ratings. | ||
Yelp Reviews | 4.5 (12 reviews) | 5.0 (8 reviews) | 11% | Regus lagging PAC on Yelp review ratings by 11% | |
Security Deposit | 1 month | Waived if paid by credit card | 1 month! | PAC deposit waived if paid by Credit card or ACH | |
Meeting Room – 8-10 seat | $120/hour | $60/hour | 100% | Regus meeting rooms are 100% more expensive! |
Larkspur-Marin | |||||
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Regus | Pacific Workplaces Larkspur-Marin | Regus Price Premium over Pacific Workplaces | |||
One Harbor Drve, Suite 300, Sausalito | 700 Larkspur Landing Circle, Suite 199 | ||||
Mail Plans | $110 | $89 | 24% | No Regus location in Larkspur. Benchmarks provided are for neighboring Regus location. Regus is 24% more expensive on average! | |
Virtual Offices (mail + phone answering + 2 days of Day Office) |
$229 | $245 | 7% | Regus is 7% more expensive and not nearly as flexible as PAC (2 days vs 20 hours/credits)! | |
Virtual Office Plus (mail + phone answering + 5 days of Day Office) |
$350 | $329 | 6% | Regus more expensive at 6%, and not nearly as feature-rich and as flexible as PAC (5 days vs 50 hours/credits)! | |
Preferential access to a global network | Yes (10% discount on 2,800 locations worldwide) |
Yes (10% discount on nearly ~1,000 locations worldwide) |
Advantage Regus on number of locations but not on cost of access - PAC global network access passes less expensive and more flexible than their Regus equivalent | ||
Google Reviews | 5.0 (22 reviews) | 4.4 (7 reviews) | -14% | Regus in Sausalito has 14% higher Google ratings than PAC. | |
Yelp Reviews | 5.0 (4 reviews) | None | 11% | PAC lagging Regus with no Yelp reviews | |
Security Deposit | 1 month | Waived if paid by credit card | 1 month! | PAC deposit waived if paid by Credit card or ACH | |
Meeting Room – 10-12 seat | $132/hour | $75/hour | 76% | Regus meeting rooms are 76% more expensive! |
Oakland | |||||
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Regus | Pacific Workplaces - Oakland (PAC) | Regus Price Premium over Pacific Workplaces | |||
505 14th Street, Suite 900 | 1300 Clay Street, Suite 600 | ||||
Mail Plans | $111 | $89 | 25% | Regus is 25% more expensive on average. | |
Virtual Offices (mail + phone answering + 2 days of Day Office) |
$244 | $199 | 23% | Regus is 23% higher on average and not as flexible as PAC (2 days vs 20 hours/credits) | |
Virtual Office Plus (mail + phone answering + 5 days of Day Office) |
$389 | $299 | 30% | Regus is 30% more expensive and not nearly as feature-rich and as flexible as PAC (5 days vs 50 hours/credits)! | |
Preferential access to a global network | Yes (10% discount on 2,800 locations worldwide) |
Yes (10% discount on ~ 1,000 locations worldwide) |
Advantage Regus on number of locations but not on cost of access - PAC global network access passes less expensive and more flexible than their Regus equivalent | ||
Google Reviews | 4.9 (12 reviews) | 4.9 (18 reviews) | PAC and Regus have similar Google ratings. | ||
Yelp Reviews | 2.0 (6 reviews) | 5.0 (4 reviews) | 150% | Regus lagging PAC on Yelp review ratings by 150%! | |
Security Deposit | 1 month | Waived if paid by credit card | 1 month! | PAC deposit waived if paid by Credit card or ACH | |
Meeting Room – 8-10 seats | $119/hour | $60/hour | 83% | Regus meeting rooms are 83% more expensive! |
Palo Alto | ||||||
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Regus | Pacific Workplaces - Palo Alto (PAC) | Regus Price Premium over Pacific Workplaces | ||||
2100 Geng Road, Suite 210 | 2225 E. Bayshore Road, Suite 200 | |||||
Mail Plans | $78 | $77 | 1% | Regus is 1% more expensive on average | ||
Virtual Offices (mail + phone answering + 2 days of Day Office) |
$208 | $199 | 4% | Regus is 4% more expensive on average and not as flexible as PAC (2 days vs 20 hours/credits)! | ||
Virtual Office Plus (mail + phone answering + 5 days of Day Office) |
$340 | $299 | 14% | Regus 14% more expensive and not nearly as feauture-rich and as flexible as PAC (5 days vs 50 hours/credits)! | ||
Preferential access to a global network | <Yes (10% discount on 2,800 locations worldwide) |
Yes (10% discount on ~ 1,000 locations worldwide) |
Advantage Regus on number of locations but not on cost of access - PAC global network access passes less expensive and more flexible than their Regus equivalent | |||
Google Reviews | 4.6 (8 reviews) | 4.3 (20 reviews) | 7% | Regus behind PAC on Google review ratings by 7% | ||
Yelp Reviews | None | 4.5 (4 reviews) | - | Regus does not seem to inspire many Yelp reviews! | ||
Security Deposit | 1 month | Waived if paid by credit card | 1 month! | PAC deposit waived if paid by Credit card or ACH | ||
Meeting Room – 8-10 seat |
NA (largest room is for 6 people) | $80/hour | N/A | Only small meetings allowed at this Regus location in Palo Alto. |
Pleasant Hill | ||||
---|---|---|---|---|
Regus | Pacific Workplaces - Pleasant Hill (PAC) | Regus Price Premium over Pacific Workplaces | ||
1255 Treat Blvd, Suite 300, Walnut Creek | 3478 Buskirk Avenue, Suite 1000 | |||
Mail Plans | $100 | $59 | 69% | No Regus location in Pleasant Hill. Benchmarks provided are for neighboring Regus location. Regus 69% more expensive than PAC!! |
Virtual Offices (mail + phone answering + 2 days of Day Office) |
$245 | $189 | 30% | Regus 30% more expensive and not as flexible as PAC (2 days vs 20 hours/credits)! |
Virtual Office Plus (mail + phone answering + 5 days of Day Office) |
$311 | $259 | 20% | Regus 20% more expensive and not nearly as feauture-rich and as flexible as PAC (5 days vs 50 hours/credits)! |
Preferential access to a global network | Yes (10% discount on 2,800 locations worldwide) |
Yes (10% discount on ~1,000 locations worldwide) |
Advantage Regus on number of locations but not on cost of access - PAC global network access passes less expensive and more flexible than their Regus equivalent | |
Google Reviews | 4.8 (12 reviews) | 4.7 (27 reviews) | 2% | Regus has slight edge on average rating, but PAC has 2x more reviews over Regus |
Yelp Reviews | 4.0 (14 reviews) | 5.0 (8 reviews) | 25% | Regus lagging PAC on Yelp review ratings by 25%! |
Security Deposit | 1 month | Waived if paid by credit card | 1 month! | PAC deposit waived if paid by Credit card or ACH |
Meeting Room – 4 seat | $39/hour | $40/hour | 3% | Regus is 3% less expensive, but this PAC meeting room fits 5. Regus had a lack of meeting rooms sizes so an apple-to-apple comparison was difficult. |
Reno | ||||
---|---|---|---|---|
Regus | Pacific Workplaces - Reno (PAC) | Regus Price Premium over Pacific Workplaces | ||
200 S Virginia, 8th floor | 1 East Liberty, Suite 600 | |||
Mail Plans | $111 | $69 | 61% | Regus is 61% more expensive than PAC |
Virtual Offices (mail + phone answering + 2 days of Day Office) |
$244 | $199 | 23% | Regus is 23% more expensive than PAC but the Regus packages are not nearly as flexible (2 days vs 20 hours/credits)! |
Virtual Office Plus (mail + phone answering + 5 days of Day Office) |
$344 | $269 | 28% | Regus is 28% more expensive than PAC, but not nearly as feauture-rich and as flexible (5 days vs 50 hours/credits)! |
Preferential access to a global network | Yes (10% discount on 2,800 locations worldwide) |
Yes (10% discount on ~1,000 locations worldwide) |
Advantage Regus on number of locations but not on cost of access - PAC global network access passes less expensive and more flexible than their Regus equivalent | |
Google Reviews | 4.0 (14 reviews) | 5.0 (13 reviews) | 25% | Regus reviews on Google rated 25% lower on average |
Yelp Reviews | 3.5 (5 reviews) | 5.0 (5 reviews) | 43% | Regus reviews on Yelp are rated 43% lower than PAC's great reviews on average! |
Security Deposit | 1 month | Waived if paid by credit card | 1 month! | PAC deposit waived if paid by Credit card or ACH |
Meeting Room – 12 seat | $110/hour | $60/hour | 83% | Regus meeting rooms are 83% more expensive! |
Roseville | |||||
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Regus | Pacific Workplaces - Roseville (PAC) | Regus Price Premium over Pacific Workplaces | |||
3017 Douglas Blvd., Suite 300 | 2999 Douglas Blvd., Suite 180 | ||||
Mail Plans | $69 | $59 | 17% | Regus is 17% more expensive on average! | |
Virtual Offices (mail + phone answering + 2 days of Day Office) |
$189 | $169 | 12% | Regus is 12% more expensive and not nearly as flexible as PAC (2 days vs 20 hours/credits)! | |
Virtual Office Plus (mail + phone answering + 5 days of Day Office) |
$259 | $239 | 8% | Regus more expensive at 8%, and not nearly as feature-rich and as flexible as PAC (5 days vs 50 hours/credits)! | |
Preferential access to a global network | Yes (10% discount on 2,800 locations worldwide) |
Yes (10% discount on nearly ~1,000 locations worldwide) |
Advantage Regus on number of locations but not on cost of access - PAC global network access passes less expensive and more flexible than their Regus equivalent | ||
Google Reviews | 4.8 (37 reviews) | None | NA | PAC Roseville recently opened and is working to establish its Google business account, but Regus has a good rating of 4.8 | |
Yelp Reviews | 4.0 (8 reviews) | None | NA | PAC Roseville recently opened and is working to establish its Yelp business account, but Regus Yelo Reviews are ok at 4.0 | |
Security Deposit | 1 month | Waived if paid by credit card | 1 month! | PAC deposit waived if paid by Credit card or ACH | |
Meeting Room – 10-12 seat | $120/hour | $60/hour | 100% | Regus meeting rooms are 100% more expensive! |
Downtown Sacramento | |||||
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Regus | Pacific Workplaces - Downtown (PAC) | Regus Price Premium over Pacific Workplaces | |||
500 Capital Mall, Suite 2350 | 770 L Street, Suite 950 | ||||
Mail Plans | $119 | $79 | 51% | Regus is 51% more expensive on average. | |
Virtual Offices (mail + phone answering + 2 days of Day Office) |
$239 | $199 | 20% | Regus is 20% more expensive on average and not nearly as flexible as PAC (2 days vs 20 hours/credits)! | |
Virtual Office Plus (mail + phone answering + 5 days of Day Office) |
$330 | $299 | 10% | Regus is 10% more expensive than PAC and is not remotely as feature-rich and as flexible (e.g. 5 days vs 50 hours/credits)! | |
Preferential access to a global network | Yes (10% discount on 2,800 locations worldwide) |
Yes (10% discount on ~1,000 locations worldwide) |
Advantage Regus on number of locations but not on cost of access - PAC global network access passes less expensive and more flexible than their Regus equivalent | ||
Google Reviews | 4.5 (6 reviews) | 4.8 (10 reviews) | 7% | Regus lagging PAC on Google review ratings by 7% | |
Yelp Reviews | 3.5 (3 reviews) | 4.5 (10 reviews) | 29% | Regus lagging PAC on Yelp review ratings by 29% | |
Security Deposit | 1 month | Waived if paid by credit card | 1 month! | PAC deposit waived if paid by Credit card or ACH | |
Meeting Room – 8 seat | $82/hour | $60/hour | 37% | Regus meeting rooms are 37% more expensive on average. |
Sacramento Greenhaven (Pocket Area) | ||||
---|---|---|---|---|
Regus | Pacific Workplaces - Greenhaven (PAC) | Regus Price Premium over Pacific Workplaces | ||
9245 Laguna Springs Drive, Elk Grove, CA | 1104 Corporate Way, Sacramento, CA | |||
Mail Plans | $67 | $59 | 14% | Benchmarks provided are for closest Regus location to Sacramento Greenhaven in Elk Grove. Regus 14% more expensive. |
Virtual Offices (mail + phone answering + 2 days of Day Office) |
$189 | $169 | 12% | Regus is only 12% more expensive but not nearly as flexible as PAC (2 days vs 20 hours/credits)! |
Virtual Office Plus (mail + phone answering + 5 days of Day Office) |
$278 | $239 | 16% | Regus 16% more expensive than PAC and and not as feature-rich and flexible (e.g. 5 days vs 50 hours/credits)! |
Preferential access to a global network | Yes (10% discount on 2,800 locations worldwide) |
Yes (10% discount on ~1,000 locations worldwide) |
Advantage Regus on number of locations but not on cost of access - PAC global network access passes less expensive and more flexible than their Regus equivalent | |
Google Reviews | 4.3 (17 reviews) | 4.7 (17 reviews) | 9% | PAC gets 9% higher rating on Google |
Yelp Reviews | 2.5 (9 reviews) | 5.0 (4 reviews) | 100% | PAC good ratings on Yelp beat Regus reviews by 100% on average!! |
Security Deposit | 1 month | Waived if paid by credit card | 1 month! | PAC deposit waived if paid by Credit card or ACH |
Meeting Room – 4 seat | $44/hour | $20/hour (seats 4) | 120% | Regus is 2x more expensive for smaller room, but apple-to-apple comparisons were challenging due to lack of meeting room options at this Regus location. |
Sacramento Watt | ||||
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Regus | Pacific Workplaces - Watt (PAC) | Regus Price Premium over Pacific Workplaces | ||
333 University Drive, Suite 200 | 3626 Fair Oaks Blvd., Suite 100 | |||
Mail Plans | $67 | $59 | 14% | Regus 14% more expensive! |
Virtual Offices (mail + phone answering + 2 days of Day Office) |
$169 | $169 | Regus is same price as PAC, but not as flexible (2 days vs 20 credits)! | |
Virtual Office Plus (mail + phone answering + 5 days of Day Office) |
$249 | $239 | 4% | Regus is 4% more expensive than PAC and not remotely as feature-rich and as flexible (e.g. 5 days vs 50 hours/credits)! |
Preferential access to a global network | Yes (10% discount on 2,800 locations worldwide) |
Yes (10% discount on ~1,000 locations worldwide) |
Advantage Regus on number of locations but not on cost of access - PAC global network access passes less expensive and more flexible than their Regus equivalent | |
Google Reviews | 4.6 (13 reviews) | 4.5 (14 reviews) | -2% | Regus gets slightly better weighted average reviews on Google by 2% |
Yelp Reviews | None | 4.0 (4 reviews) | Yelpsters don't seem to bother reviewing Regus | |
Security Deposit | 1 month | Waived if paid by credit card | 1 month! | PAC deposit waived if paid by Credit card or ACH |
Meeting Room – 10-12 seat | $44/hour | $40/hour | 10% | Regus pricing is 10% more expensive. |
Downtown San Francisco | |||||
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Regus | Pacific Workplaces - San Francisco (PAC) | Regus Price Premium over Pacific Workplaces | |||
One Market Plaza, 36th floor | 201 Spear Street, 11th Floor | ||||
Mail Plans | $144 | $79 | 82% | Regus is 82% more expensive on average! | |
Virtual Offices (mail + phone answering + 2 days of Day Office) |
$278 | $229 | 21% | Regus is 21% more expensive on average and not nearly as flexible as PAC (2 days vs 20 hours/credits)! | |
Virtual Office Plus (mail + phone answering + 5 days of Day Office) |
$444 | $359 | 24% | Regus 24% more expensive and not nearly as feauture-rich and as flexible as PAC (5 days vs 50 hours/credits)! | |
Preferential access to a global network | Yes (10% discount on 2,800 locations worldwide) |
Yes (10% discount on ~1,000 locations worldwide) |
Advantage Regus on number of locations but not on cost of access - PAC global network access passes less expensive and more flexible than their Regus equivalent | ||
Google Reviews | 4.2 (16 reviews) | 4.5 (22 reviews) | 7% | Regus behind PAC on Google review ratings by 7%! | |
Yelp Reviews | 4.0 (20 reviews) | 5.0 (18 reviews) | 25% | Regus lagging PAC on Yelp review ratings by 25%! | |
Security Deposit | 1 month | Waived if paid by credit card | 1 month! | PAC deposit waived if paid by Credit card or ACH | |
Meeting Room – 8-12 seats | $212/hour (8 seats) | $75/hour (12 seats) | 183% | Regus' only mid-size meeting room was for 8-people. Pac's meeting room seats 12 and yet Regus is still over 100% more expensive! |
San Jose | |||||
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Regus | Pacific Workplaces - San Jose (PAC) | Regus Price Premium over Pacific Workplaces | |||
177 Park Avenue, Suite 200 | 111 North Market St., Suite 300 | ||||
Mail Plans | $49 | $69 | -29% | Regus is 29% less expensive, but our PAC downtown location within walking distance to San Pedro Square is much more desirable. This is the closest Regus equivalent we could find. | |
Virtual Offices (mail + phone answering + 2 days of Day Office) |
$169 | $219 | -23% | Regus is 23% less expensive than PAC on average, but not nearly as flexible as PAC (2 days vs 20 hours/credits). | |
Virtual Office Plus (mail + phone answering + 5 days of Day Office) |
$311 | $309 | 1% | PAC is slightly less expensive, but Regus is not nearly as feauture-rich and as flexible (5 days vs 50 hours/credits). | |
Preferential access to a global network | Yes (10% discount on 2,800 locations worldwide) |
Yes (10% discount on ~1,000 locations worldwide) |
Advantage Regus on number of locations but not on cost of access - PAC global network access passes less expensive and more flexible than their Regus equivalent | ||
Google Reviews | 4.3 (4 reviews) | 4.9 (16 reviews) | 32% | Regus lagging PAC on Google review ratings by 32% | |
Yelp Reviews | 5.0 (1 review) | 5.0 (5 reviews) | Both PAC and Regus have same Yelp review rating, although Regus only has 1 review. | ||
Security Deposit | 1 month | Waived if paid by credit card | 1 month! | PAC deposit waived if paid by Credit card or ACH | |
Meeting Room – 6 seats | $82/hour | $60/hour | 37% | Regus meeting rooms are 37% more expensive on an apple-to-apple basis! |
San Mateo | ||||
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Regus | Pacific Workplaces - San Mateo (PAC) | Regus Price Premium over Pacific Workplaces | ||
951 Mariners Island Blvd, Suite 300 | 1900 S Norfolk, Suite 350 | |||
Mail Plans | $111 | $79 | 41% | Regus 41% more expensive! |
Virtual Offices (mail + phone answering + 2 days of Day Office) |
$244 | $219 | 11% | Regus 11% more expensive and not as flexible as PAC (2 days vs 20 hours/credits). |
Virtual Office Plus (mail + phone answering + 5 days of Day Office) |
$389 | $299 | 30% | Regus is 30% more expensive and not nearly as feauture-rich and as flexible as PAC (5 days vs 50 hours/credits). |
Preferential access to a global network | Yes (10% discount on 2,800 locations worldwide) |
Yes (10% discount on ~1,000 locations worldwide) |
Advantage Regus on number of locations but not on cost of access - PAC global network access passes less expensive and more flexible than their Regus equivalent | |
Google Reviews | 4.3 (10 reviews) | 4.6 (18 reviews) | 7% | Pac has slightly better Google reviews on average by 7%. |
Yelp Reviews | 4.0 (4 reviews) | 5.0 (8 reviews) | 25% | Pac with better reviews on Yelp by 25% |
Security Deposit | 1 month | Waived if paid by credit card | 1 month! | PAC deposit waived if paid by Credit card or ACH |
Meeting Room – 10 seats | $142/hour-this is for 10-12 seats (only 1 meeting room available) | $80/hour | 78% | Regus meeting rooms 78% more expensive. |
Walnut Creek | ||||
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Regus | Pacific Workplaces - Walnut Creek (PAC) | Regus Price Premium over Pacific Workplaces | ||
2121 N California Blvd. #290 | 1990 N California Blvd. 8th Floor | |||
Mail Plans | $129 | $89 | 45% | Regus is 45% more expensive! |
Virtual Offices (mail + phone answering + 2 days of Day Office) |
$249 | $229 | 9% | Regus is 9% more expensive and not as flexible as PAC (2 days vs 20 hours/credits) |
Virtual Office Plus (mail + phone answering + 5 days of Day Office) |
$389 | $299 | 30% | Regus 30% more expensive and not nearly as feauture-rich and as flexible as PAC (5 days vs 50 hours/credits) |
Preferential access to a global network | Yes (10% discount on 2,800 locations worldwide) |
Yes (10% discount on ~1,000 locations worldwide) |
Advantage Regus on number of locations but not on cost of access - PAC global network access passes less expensive and more flexible than their Regus equivalent | |
Google Reviews | 4.5 (17 reviews) | 5.0 (20 reviews) | 11% | Regus lagging PAC on Google review ratings by 11% |
Yelp Reviews | 5.0 (2 reviews) | 5.0 (10 reviews) | Regus and Pac have both enjoyed great reviews on Yelp | |
Security Deposit | 1 month | Waived if paid by credit card | 1 month! | PAC deposit waived if paid by Credit card or ACH |
Meeting Room – 12 seats | $88/hour | $70/hour | 26% | Regus meeting rooms are 26% more expensive on an apple-to-apple basis! |
Why is Regus that much more expensive than Pacific Workplaces?
The question is why is Regus so much more expensive when the quality of the space is similar and when their level of service usually falls short of Pacific Workplaces? We believe there are several main reasons for this:
- Regus is subject to a large overhead infrastructure that a more nimble company like Pacific Workplaces is not subject to. Their corporate accounts alone are a significant source of overhead, not to mention a plethoric bureaucracy that should be better managed (but isn’t). That adds upward pressure on their pricing policy.
- Regus has been the elephant in the china shop. They could get away with an inferior service and higher prices because they often were the only recognizable name in town. This was true not only for large corporate accounts, but also locally as they have overwhelmed the local markets with advertising.
- Regus tends to deploy an insufficient inventory of meeting rooms in each of their centers, except for Day Offices. This result is often overbooked meeting rooms. Inflating the price of meeting room bookings is a mechanism to take advantage of their captive user population which maximizes the return on space utilized, but not customer satisfaction. This is in sharp contrast with Pacific Workplaces’ approach of a larger inventory of day offices and meeting rooms in a typical location, which provides users with more booking opportunities at a lower cost.
A regional company like Pacific Workplaces is more active on social media than Regus is, and benefits from word-of-mouth. Our internet presence is strong. Radio/TV ads are no longer necessary to establish awareness. In the end, our cost of customer acquisition is significantly lower than Regus’ and more effective (which also reduces our own overhead and thus our ability to be aggressive on price). Additionally, our affiliation with CloudVO and the CloudTouchdown global network of nearly 1,000 locations enables us to compete with Regus and support our members effectively as they travel anywhere.
Pacific Workplaces vs Regus Google and Yelp Average Ratings
Pacific Workplaces and Regus are generating the same number of Google Review Ratings on average (4.3 on a scale of 5). More importantly, the Yelp ratings by users are significantly higher on Yelp for Pacific Workplaces (4.3 vs 3.3 on a scale of 5, on average). We believe this reflects our foundational core values, which we can summarize in two simple words: We Care!
Comparison of Pacific Workplaces (PAC) and Regus Reviews on Google and Yelp (Q2 2020) | ||||||||
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YELP | ||||||||
REGUS Average Rating | Avge # of Reviews | PAC Average Rating | Avge # of Reviews | REGUS Average Rating | Avge # of Reviews | PAC Average Rating | Avge # of Reviews | |
Bakersfield | 3.7 | 44 | 4.8 | 22 | 1.0 | 3 | 5.0 | 3 |
Cupertino | 4.5 | 17 | 4.5 | 20 | 4.5 | 12 | 5.0 | 8 |
Larkspur-Marin | 5.0 | 22 | 4.4 | 7 | 5.0 | 4 | 0.0 | 0 |
Oakland | 4.9 | 12 | 4.9 | 18 | 2.0 | 6 | 5.0 | 4 |
Palo Alto | 4.6 | 8 | 4.3 | 20 | 0.0 | 0 | 4.5 | 4 |
Pleasant Hill | 4.8 | 12 | 4.7 | 27 | 4.0 | 14 | 5.0 | 8 |
Reno | 4.0 | 14 | 5.0 | 13 | 3.5 | 5 | 5.0 | 5 |
Roseville | 4.8 | 37 | 0.0 | 0 | 4.0 | 8 | 0.0 | 0 |
Sacramento Downtown | 4.5 | 6 | 4.8 | 10 | 3.5 | 3 | 4.5 | 10 |
Sacramento Greenhaven | 4.3 | 14 | 4.7 | 17 | 2.5 | 9 | 5.0 | 4 |
Sacramento Watt | 4.6 | 13 | 4.5 | 14 | 0.0 | 0 | 4.0 | 4 |
San Francisco | 4.2 | 16 | 4.5 | 22 | 4.0 | 20 | 5.0 | 18 |
San Jose | 4.3 | 4 | 4.9 | 16 | 5.0 | 1 | 5.0 | 5 |
San Mateo | 4.3 | 10 | 4.6 | 18 | 4.0 | 4 | 5.0 | 8 |
Walnut Creek | 4.5 | 17 | 5.0 | 20 | 5.0 | 2 | 5.0 | 10 |
AVERAGE | 4.4 | 16 | 4.4 | 17 | 3.3 | 6 | 4.3 | 8 |
The conclusion to draw from this analysis is simple: Pacific Workplaces has a significant price competitive advantage over Regus and generates significantly higher customer satisfaction, particularly on Yelp, to the benefit of its members. See more customer rating comparisons between PAC and its competitors here.